Where is Training 2010 being held?
San Diego Convention Center, 111 West Harbor Drive, San Diego, CA 92101

When is the Expo open?
Monday, February 1; 12:15 pm – 5:30 pm
Tuesday, February 2; 12:00 pm –5:00 pm

Are there networking events?
Yes!  There are expo receptions both Monday and Tuesday.  There are special events for Conference attendees both nights.

How can I help justify my attendance?
To help gain your management's support to attend Training 2010, visit www.trainingconference.com/letter and download a customizable letter describing the benefits and ROI of attendance.

When are future Training Magazine Events?
Visit www.TrainingMagEvents.com for information on all upcoming events.

What hotels are offering special rates?
Embassy San Diego Bay Downtown: 
601 Pacific Highway
4 blocks from Convention Center

San Diego Marriott Hotel & Marina
333 West Harbor Drive
Across the street from Convention Center

Reservation Deadline: January 5, 2010

Please note the only way to get the guaranteed and lowest group rates is to book directly with Ambassadors, the Training 2010 housing bureau. Click here to book your hotel room online; call 800.824.2316 (toll-free) or +1.404.584.7458 (International) to book over the phone; or e-mail Training@ambassadors.com.

What airport should I fly in to?
San Diego International Airport.

Are there airline & car discounts available?
There are currently no discounts available. Please check back for updates.

What’s the best way to get from the airport to the hotels?
If arriving by plane or train, the Convention Center is conveniently located 3 miles from San Diego International Airport and less than one mile from the Amtrak Station. The San Diego Trolley has two stops directly in front of the Convention Center at Harbor Drive/First Avenue and Harbor Drive/Fifth Avenue.  Click here for a map.

How do I get an International Visa letter of invitation?
Once you are registered and paid in full, send an email requesting an International Visa letter of invitation to peggy.cross@nielsen.com or fax 770.777.8700, Attn: Peggy Cross. Please include your full name, passport issuing country, passport number, passport date of expiration and date of birth. A letter of invitation will be sent within five to ten business days. Please note that if your visa request is denied by your country, you will receive a full refund for your registration fees.

How do I make a change to my registration?
You can make changes to your contact information online. If you need to make changes to your registration, please contact the customer service line at 508-743-8505, and make changes over the phone.

What are the registration hours?
8:00 am – 4:00 pm – FRIDAY, JANUARY 29
8:30 am – 4:00 pm – SATURDAY, JANUARY 30
8:30 am – 4:00 pm – SUNDAY, JANUARY 31
7:00 am – 5:30 pm – MONDAY, FEBRUARY 1
7:30 am – 5:00 pm – TUESDAY, FEBRUARY 2
8:00 am – 12/Noon - WEDNESDAY, FEBRUARY 3

How do we get a group discount?
In order to get a group discount on the Conference, all attendees must be from the same company/organization and must register together. You can register everyone online at the same time or send in all of the registrations via fax or mail at the same time. If you have additional questions about group discounts, please contact our Registration Customer Service Department at 508-743-8505 or email trainingconference@xpressreg.net.

Do you offer government or higher education discounts?
Discounts are available for government and higher education attendees. To request a government or higher education discount, send a request in writing either via email (from a .gov, .edu, .mil, or similar address) to conferences@trainingmagevents.com.

When will I receive my badge?
You will receive your badge at the end of January 2010, if you register by January 17, 2010.  If you do not receive your badge in the mail, please go to the Advance Registration counters in the San Diego Convention Center during registration hours.  Badges for International attendees will not be mailed in advance, please pick them up at the Advance Registration counters.

How do I get an invoice?
Send an e-mail to conferences@trainingmagevents.com or fax 801.998.1732, Attn: Vicki Blomquist to request an invoice. Please include your company name and address, name of attendees, and what they would like to attend. Invoices will be emailed or mailed within 2-3 business days. All registrations must be paid in full prior to the conference. Please allow adequate time to get your invoice processed.

Do you accept purchase orders?
Yes. Please send your purchase orders to conferences@trainingmagevents.com or fax 801.998.1732, Attn: Vicki Blomquist . Once we receive your purchase order, we will send you an invoice within five business days. All registrations must be paid in full prior to the conference. Please allow adequate time to get your invoice processed.

How do I get a W-9 form?
Click here to download a W-9 form.

How can I be deleted from your mailing, fax or email list?
If you would like to be removed from the mailing, fax or email list, please send your request via fax to 1.801.998.1732 or email: conferences@trainingmagevents.com. Please include “Remove from Mailing List” in the subject line.

Can I register onsite?
Yes, please visit the “Register Here” attendee registration counters at the San Diego Convention Center during registration hours.

I want to bring a guest, is there a guest registration?
All attendees must be registered for the show, there is no guest registration.

Can I get CEU or certification credits for the sessions?
Participants of certificate programs can earn points toward their CPT certification.

Training magazine Events are pre-approved by the International Society for Performance Improvement (ISPI). You can earn up to 12 points towards your CPT recertification by attending a Training 2010 Certificate Programs.  Full information on CPT certification can be found at http://www.certifiedpt.org/

At the conclusion of the Certificate Programs, attendees will receive a certificate of completion.

Are children allowed?
This is a trade only event and no children under the age of 18 will be allowed on the show floor or in the conference sessions.

What is the dress for the show?
The conference is business casual. We’ll set the meeting room temperatures at 72 degrees. Please dress accordingly.

I am interested in exhibiting/sponsoring. Who should I contact?
For availability and pricing information, contact your sales representative, Sean Nodland at 704-900-5116 or sean.nodland@nielsen.com. Or download the Training 2010 sponsorship prospectus (.PDF, 880k).

How can press attend the Conference?
Press should email their credentials to Joyce Cooney at joyce.cooney@nielsen.com.  After your credentials are reviewed, an associate will contact you to let you know if your request has been approved.